FAQ

Frequently asked questions
Of course, questions arise before your stay. We want you to feel in good hands right from the start. We have compiled the most important answers for you.
Check-in ist ab 15:00 Uhr möglich, check-out bis 11:00 Uhr.
Four-legged friends are welcome in our house. However, we ask you to register your dog if you stay overnight. The fee for dogs can be found in the current price list.
Dogs are not allowed in the restaurant, due to the open buffet. On the other hand, we welcome dogs on our restaurant terrace.
The hotel has barrier-free rooms and public areas with lifts. Feel free to talk to us.
Yes, free WiFi is available throughout the house. You can obtain the login details at reception.
Yes, we can also accommodate little guests. Whether bowling, table football or out in nature — Lake Badersee is a place to experience together. Our spacious family rooms offer retreats for parents and space for children to play. And when the weather is good, the forest becomes an adventure haven right outside the door.
Yes, there are plenty of parking spaces along the street and behind the hotel building (€4.50 per day). Alternatively, you can use our underground car park (10.00€ per day). E-charging stations are available both at the hotel entrance and in the underground car park. Please use the area in front of the hotel entrance only for loading and unloading.
Yes, you can use the 430-square-meter wellness area free of charge.
Yes, our bars and restaurants welcome all guests.
Our country house spa is currently reserved exclusively for hotel guests.
Yes, our rich breakfast buffet with regional products is included.
Even without a car, there are many roads to us. From Garmisch-Partenkirchen train station, take a taxi, the Zugspitzbahn or the Eibsee bus to Grainau. Get off at the “Hotel am Badersee” bus stop right in front of the house. If you prefer running, you can reach us on foot from Zugspitze station Grainau in about 10 minutes, from Untergrainau train station in around 30 minutes.
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